Comments on: The Personal Reference Touch

By: The Reference Singularity « Agnostic, Maybe

The Reference Singularity « Agnostic, Maybe — Mon, 12 Apr 2010 05:42:13 +0000

[...] out how the interviews could possibly be measured (and maybe re-labeling reference service as an “information concierge”), but I had not really considered examining the interaction itself and the implications of all [...]

By: Andy

Andy — Tue, 19 May 2009 01:38:34 +0000

Consigliere has such connotations! Although, I would accept its meaning as counselor, for certain.

By: Alan Aitken

Alan Aitken — Mon, 18 May 2009 11:39:21 +0000

I agree with the “…attends to the requests and needs of their client…” part of the job description, but ‘concierge’ conjours up too many images of spivs and gatekeepers for my taste! How about ‘consigliere’? (If we can find a way round the ‘omertà’ thing )

The ‘personal information trainer’ concept has been mooted as “… a well-targeted and sparingly used employee benefit…” offered by corporate libraries (Basefsky, S. “The personal information trainer.” Information Outlook 11.11 (2007): 11-17) which also has its attractions, but I’m not entirely convinced by the exclusivity angle.

By: ahniwa

ahniwa — Fri, 15 May 2009 16:24:27 +0000

I’m shooting for “user experience designer” or something equally hoity.

Or maybe, in an athletic bent: “personal information trainer”.