Comments on: Library Text Message Notification Hack http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/ the neverending reference interview of life Fri, 17 May 2013 00:38:43 +0000 hourly 1 http://wordpress.com/ By: Andy http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-281 Wed, 23 Dec 2009 19:22:51 +0000 http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-281 I just copied the list without vetting the carriers. But, if it doesn’t exist, then we don’t need to worry about it. =D

But thanks for pointing it out.

]]> By: lukethelibrarian http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-280 Wed, 23 Dec 2009 19:19:12 +0000 http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-280 The first item in your list — Teleflip — actually wasn’t a carrier, but rather a service that allowed you to do all this without figuring out the carrier (at least for all North American carriers). You used to be able to email n@teleflip.com regardless of carrier, and Teleflip would actually forward your message appropriately. It was handy while it lasted.

However, Teleflip ceased operation in August 2008: http://gigaom.com/2008/08/12/teleflip-has-flipped-for-good/

]]> By: Andy http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-269 Mon, 14 Dec 2009 18:27:28 +0000 http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-269 The messages regarding “charges may apply” and the number of messages per week came as part of instruction from the text message provider for the pilot program. They were very adamant about the inclusion of those two points in all of our advertising. So I called them up and asked.

Apparently, it is not a law or regulation, but it is something that comes from the carriers. It’s a disclaimer for them so that they can avoid liability for people who would subscribe, incur charges, and then blame the carrier. For that reason, the carriers are insistent in the inclusion of that language with text services. (I’ll have to update the post to reflect that.)

Personally, I would recommend that you would include that sort of language for the same reason: liability. If you have it in writing and posted in a visual spot (and refer to it for people who want the mobile reminder), it would as notice of potential charges for patrons to be aware of. Now, I can’t answer whether that would shield you from legal liability, but I believe adequate notice goes a long way. I always advocate for people to cross their t’s and dot their i’s when it comes to areas like this one; I wouldn’t want to expose the library to undue litigation over $.10 messages.

]]> By: Marlene Pelyhes http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-267 Mon, 14 Dec 2009 15:41:35 +0000 http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-267 I work at Mentor Public Library
we are interested in sending SMS through email

in regards to you last caveat … “The bottom line is that it is worth checking to make sure you are legally in the clear before going through all of this effort.”

Do we have to check with a lawyer? What/where/who would I check with to make sure the libary is legally in the clear before doing it? Where did you find the stuff about having the marketing information include “charges may apply” and “number of messages person will receive weekly” is there a place to read more about this? Not that you did not give me enough to read :)

]]> By: atics http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-266 Sun, 13 Dec 2009 13:32:52 +0000 http://agnosticmaybe.wordpress.com/2009/12/12/library-text-message-notification-hack/#comment-266 email to SMS gateway.. very interesting topic

]]>