Via Stephen’s Lighthouse:
It’s been a couple of days since I sat down to watch this video and I still don’t think it’s enough time to digest everything that I saw. It was like watching a pitcher throw a perfect game or a bowler roll a 300 or some other sports analogy of perfection. While I know that no library operates that flawlessly, it certainly seems that it is a little slice of library heaven on Earth. Patron focused, community supported, technology enabled, staff supported & buy-in? Where can I get some of that?
The part of the documentary that has stuck with me the most is something John Berry spoke about at the beginning of the film. “The Great Good Place” is a term I had not previously heard used in describing the library. In dissecting the phrase in my head, it has such nuance to it that it just blows me away. I do believe there is an inherent goodness to the library and that it is a place of aspirations and dreams.
I had joked earlier this year on Twitter and Facebook that, in the future when people ask me what I do for a living, I’m going to tell them that I work at the creativity factory, but for me there is a kernel of truth in what I said. I do believe that we as librarians are surrounded by thousands if not millions of creative expressions made over the course of written history. Fiction, non-fiction, it all comes together as people pour themselves onto the pages to teach, to entertain, and to share themselves. If you stand in the stacks and take a moment to consider your surroundings, the amount of time and effort used in handing down knowledge and stores that you are surrounded by is pretty damn impressive in my opinion.
I would prattle on about how the library serves its community, works for information access, and in its heart a people oriented service business, but that would be preaching to the choir here. These are all good latent qualities to the library.
Where does the “great” begin then? I believe it is in the execution of the library mission and goals. Like all customer oriented entities, how the library service is carried out is what will make it a ‘great’ place. I’m not sure how to expand upon this point, really; that just about sums it up for me.
Once again, kudos to Darien Public Library for this video. I’m proud to know some of the people who work there and now see what their efforts yield. Now, onwards to make this the accepted and sought after norm for the profession.
(Note: I have been wrestling with WordPress to show the video. If it’s not showing up, you can view the video here.)