From Walk You Home:
One of the most important parts of library advocacy at the moment seems to be setting the record straight; explaining to people where they’ve got the wrong impression of libraries (be that because they’ve had a bad and unrepresentative experience and/or because they haven’t used a library in many years).
It’s been suggested that we should just ignore the naysayers and leave them to their ignorance. This is not an option! It’s really tiring to argue against all the misconceptions and misunderstandings of public libraries, but we have to. And it’s worth it.
In Lauren’s post, she goes through the comment sections of different online articles that talk about library funding. It’s a task I do not envy in the slightest, but her post is an excellent listing of typical comments with some excellent rebuttals. I just really like the fact that she took the time to find the comments and research answers to them.
As I said before in the LIS Syllabus post, advocacy is the new norm. It’s up to the profession to push back on comments that are misguided or wrong. We’d never let someone leave the library knowing that they had the wrong information, so why let public commenters have their words go unanswered?
This is not to say that you should fight all the internet trolls you see, but be on the active lookout for where you can make a mark in an online discussion forum. This will not result in a spontaneous conversion of the masses, but if it can change one person, then that’s one person more than we had before.
(H/t: Patrick Sweeney)