I successfully managed to step in a quagmire today with my Sunday Speculation post regarding a hypothetical case for librarian retirement. My post was the equivalent of fishing with dynamite: it was bound to catch a lot more than what I was looking for and managed to get me all wet in the process. I know all too well about ageism and the discrimination that can be accompanied by it; I’ve had a family member be the target of such actions, long before the laws and lawsuits that would come into play to reverse such practices. So, for the people who took offense at that particular aspect of my post, I offer my apologies.
Out of the ashes of that inflamed discussion, I would like to pull out the notion of competency in the profession. As it has been astutely pointed out, whether a person can fulfill the new demands of the profession is not limited by age but by ability. This poses a series of questions: what would be the criteria to measure a librarian as competent? What can be done to bring people up to those measurements? And, however unpleasant as it might be, what would be done about those who fail to measure up? (As to this last question, I do not believe in passing the buck.)
This reminds me of the current political debate going on in my state of New Jersey regarding the evaluation and tenure of teachers. Everyone agrees that good teachers should stay and be rewarded and that bad teachers should be given a chance to improve or be removed from teaching. But how that is accomplished is where the friction begins. But it doesn’t mean that the debate shouldn’t take place; it means that well intentioned people are going to disagree.
In going back to the questions posed, the basic competency criteria that I would propose revolves around good customer service practices, basic technology knowledge, automation program proficiency (in all aspects, including cataloging), and current library issue awareness (both local and national). This is not an exhaustive list, but one to give you an idea of my line of thought. Those who need help should be able to get it either from their place of work or their state library association. Support networks can be formed for this very purpose. As to those who don’t measure up, they should be let go. It’s sad, but there is just so much riding on the line these days that I’m not comfortable with simply letting people slide through.
What is professional competency to you? What are the skills and knowledge that should be emphasized? And how would you approach the question?