(Note: This is a column that I wrote for American Libraries that they passed on using. After reading today’s Gavia Libraria (aka the Library Loon) post, I thought it would be a good time to share it. I hope you enjoy it as much as I enjoyed writing it. I made one edit so that it works for the blog. –A)
Brace yourself for I am about to perform an amazing trick: I will divine your library’s future.
Please place your hand on the [screen] and relax. Breathe in through your nose, breathe out with your mouth, and open up your mind.
Aha! Already I can feel the psychic vibrations as they find their way to my mind and open up the portal to your future. For reassurance, believe me when I tell you that I now have placed two fingers to my temple while squinting or closing my eyes, whichever is more impressive. A vision is now forming!
I’m sensing something about money, either not having enough of it or not certain how to spend it.
What, too easy? Let’s delve further.
You have a good rapport with the people who come to your library, but something is missing. There is a need, a want, a desire that your members have expressed but you’re worried. You’re not completely certain how to do it. The picture is now becoming clearer!
I’m sensing that it has to do with something mobile. They want to access the library from wherever they are. You must fashion a website that works on mobile devices and an app to allow them to access their account wherever and whenever they want. The tools are there, just build it!
No, wait! They want a place to build things that uses fancy futuristic machinery. Either lend them the tools while hiring the experts to teach them or perhaps get one of those 3D printers that will make their dreams become a reality! The desire to design is only matched by the longing to hold their creations in their hands!
Hold on, that’s not a toy I see them holding, but what looks like a tablet or eReader. Yes! They want to be able to download books, music, and other stuff from the library. You must work to get the rights to these materials as well as create a platform that will make it easy for them to use. Right now they are trapped in a murky place where the instructions aren’t so straightforward.
The vision is getting cloudy! Ah, now that makes sense! They really want to learn about the cloud. Their confusion arises from hearing about how they can do all kinds of things online. Computer classes for your members and technology training for staff should do the trick. Reach out to them on the social media platforms that they frequent and astound them with details of what they could learn!
But, one moment, there is something blocking this outcome. I see it now! They can’t even get to the cloud because they don’t have a computer at home or there are no acceptable ISPs in the area. They have come to you at the library to find the access that they seek! They want to walk through your doors and be assured that the internet world has not left them behind!
Wait, perhaps not. They have come to the library not for the computers, but for the people and programs. Yes! Your staff, your programs, and the chance to see their neighbors face-to-face have proven to be an irresistible lure in this digital age. They seek stimulation of the mind, the human contact, and a need for “third place” in their lives. Alas, the vision is fading…
And there you have it. I have divined your library’s future.
Admit it. You are impressed. Sure, I was a bit all over the place for a while there, but I still nailed it. Given how many people were trying to simultaneously reach me psychically, I might have gotten some of the signals crossed. But I saw your future in there.
You are most welcome just so as long as your check is in the mail.