In the middle of last week, I got my coveted Google Wave invite. Ever since it had been announced, I had been excited for the September 30th open preview invite. While I didn’t get invited on the first round of invites, my proverbial Golden Ticket came a week after. I had just gotten in at the library that morning when I saw the “wave-noreply” in my Gmail.
There was to be no work done that day.
Indeed, I got into the interface and bounced around the boxes like a six year old on a sugar rush. What’s this do? What’s that do? I made a wave and started trying out all of the headers and extensions (those are the little programs you can add to your toolbar inside of wave). It was symphony of button mashing orchestrating a flurry of trial and error. As people came on, the discoveries continued to abound. (“I can see you typing!” “I can see you typing too!”) Over the last couple of days, people have been dragging files into waves and trying out applications and more extensions. I’ve been watching waves build up to over 100 members and options being added left and right. But, as there are many posts and write-ups about every aspect of Google Wave, I will go a different route to describe my ultimate impression.
While I don’t have the experience of fatherhood behind this, I have heard the story of new parents looking down at their baby laying in the crib the first night and thinking to themselves, “This child can grow up to be anything.” It is the feeling of being in the humbling presence of raw potential. And it is this brilliant potential that makes me excited for its applications to services and scenarios in the library world.
An application like Google Wave means that every library in the country can now offer excellent free internet reference service. It means that colleagues within a library and across systems, library associations, and the country can collaborate on projects. It can be used to create teen spaces, more interactive homework guides, and to serve as virtual book clubs and other community projects. In my opinion, it is the best platform for electronically exchanging ideas at present. It’s potential is only limited by its developers and users. Take that statement at its face value. I can’t say whether it will be big or small, but it has the potential for both. It is an excellent next step application; now we have to see how it pans out.
At the end of last week, the New York Times Company threatened to close down the Boston Globe unless the employee unions agreed to $20 million in cuts. This comes on the heels of comments by NYT executive editor Bill Keller speaking to an audience at Stanford in which he stated “saving the New York Times now ranks with saving Darfur as a high-minded cause.” (He clarifies his statement to relate it to the relative level of interest in the survival of the Times, not as a human rights intervention. This doesn’t change the extraordinarily poor choice of comparative terms.) It’s not the only newspaper in trouble within recent memory. The Tribune Company (owner of the Chicago Tribune and Los Angeles Times) filed for bankruptcy at the end of 2008. The Philadelphia Inquirer filed in late February and the Rocky Mountain News (Denver) closed its doors just shy of 150 years of printing. The Seattle Post-Intelligencer dropped the print edition in favor of a web only edition.
While this traditional type of media is reeling financially, I think that newsprint media and technology have reached a crossroads of opportunity. The best example of this opportunity resides in the newspaper subscription service for the Kindle. The device is capable of downloading and updating content (such as newspaper subscriptions) automatically through available technological networks. This means you can wake up in the morning, roll over, hit your alarm, pick up your reader off the nightstand, and have the paper (so to speak) in your hands. In addition, it satisfies a push for greener technologies that will reduce a carbon footprint such as materials (paper and ink) and fuel. This is the sort of technology that the newspapers should be pushing the market to develop: a cheaper media reader (much cheaper than the Kindle’s $360 price tag) that can allow people to subscribe to their web content.
While there are arguments that print media is a victim of the economy or the public’s reading habits, I personally don’t find them compelling enough. The lack of movement towards digital content represents a lack of innovation on the part of the newspaper companies. And it’s not like they didn’t see it coming with the rise of Mobipocket Reader or the Kindle. We are becoming a “fingertip society”, for we expect information to be found at our fingertips when desired. While I cannot deny the pleasurable sensory experience in the feel of newspaper, the smell of the ink, or the crinkles of the sheets when turned, it is the content that is the selling point. A searchable digital format is what people have come to expect in their information experience. While there is much lost from the lack of serendipity browsing in these formats, there are greater gains to be made here in preserving these journalist institutions.
This reasoning also covers readering habits as it relates to how people are perceiving the information around them. Awhile ago (and I can’t remember or find the source now), I remember a study that indicated that leisure reading is down across all age groups. However, this is an incomplete analysis for it fails to mention that the number of information mediums has gone up. Whether it is the web, text, video, or peer to peer referral, the increase in the types of media and means for people to get information has pushed newsprint media from being one of a few to one of many choices. In part with the aforementioned instant access that society has come to expect, this makes the current newspaper format a dinosaur of the information age. It does make me sad to say that I believe newsprint is on its way out; I have tons of memories of reading the comics with my father or the things I’ve discovered by thumbing through a section. But I cannot deny the financial situation nor the information trends which are moving away from it.
They are late off the starting block, but traditional news media can catch up. The technology is here or a few innovation generations away from where it needs to be for newspapers to fully take advantage of it. I will hope that there is some companies left to take advantage of it.
(Posted at LISNews)